Public & Stakeholder Engagement

Engagement that stands up to scrutiny.

Resolute & Gather designs and runs citizen and stakeholder engagement for governments, municipalities and public agencies — structured, impartial and sustainable, from the first session to the final report.

Good engagement isn’t measured by how many people showed up. It’s whether the process was fair, the analysis was honest, and the decision endures.

What we deliver

The full engagement, or the part you need.

i

Engagement & consultation strategy

An engagement plan built around the decision, the community and any statutory requirements — with the right method at the right level of influence.

ii

Stakeholder & community mapping

Identifying who is affected, who must be heard, and who is easy to miss — so the process reaches beyond the usual voices.

iii

Facilitation

Independent, impartial facilitation of public meetings, workshops, focus groups and online sessions — in person and remote.

iv

Outreach & communications

Plain-language materials, notices and channels that bring people in and make participation genuinely accessible.

v

Analysis & reporting

Fair, transparent synthesis of what was heard — a “What We Heard” report that holds up to public and political scrutiny.

vi

Options for decision-makers

Clear findings and recommendations that turn what the community said into something council or the board can act on.

Our method

A process built to endure.

Every engagement runs the same disciplined sequence, scaled to the size and sensitivity of the decision.

01

Scope

Understand the decision, the community and any legislated consultation requirements.

02

Plan

Design the engagement — who, how, at what level of influence, on what timeline.

03

Reach

Run accessible sessions that meet people where they are, online and in person.

04

Analyse

Synthesise what was heard fairly and transparently, without cherry-picking.

05

Close the loop

Report clearly, and go back to participants on what changed as a result.

Matching method to influence

We’re honest about how much say the process really allows.

Not every decision is open to change, and pretending otherwise erodes trust. We structure engagement to the internationally recognised IAP2 Spectrum of Public Participation — and we’re clear from the outset about where a given project sits on it.

InformKeep the public informed with balanced information.
ConsultObtain feedback on options and decisions.
InvolveWork with the public so concerns are understood.
CollaboratePartner on each aspect of the decision.
EmpowerPlace the final decision in the public’s hands.

Increasing public influence over the decision, left to right.

What you receive

Concrete deliverables.

Scoped to your project and set out clearly in the proposal — no surprises about what lands on your desk.

  • Engagement & consultation planObjectives, audiences, methods, timeline and level of influence.
  • Stakeholder & community mapWho is affected, who to reach, and how.
  • Facilitated sessionsPublic meetings, workshops, focus groups and online engagement, fully run.
  • Communications & outreach materialsPlain-language notices, prompts and participation channels.
  • “What We Heard” reportTransparent analysis of input, methodology included.
  • Findings & recommendationsOptions and advice ready for council or board.
The practice

New practice. Deep bench.

Resolute & Gather is new. Its founder isn’t.

For twenty-five years, our founder has designed and led convenings and stakeholder processes for some of the world’s most demanding institutions — work where the process had to be impartial, the analysis had to hold, and the outcome had to endure. That craft now works for Canadian municipalities, agencies and governments. References from comparable engagement work are available on request.

<

A selection of the clients our founder has served

Client logos: OECD, World Health Organization, Wellcome, Government of Canada, Malala Fund, Habitat for Humanity, Gates Foundation, Children's Investment Fund Foundation, IPPF, Eleanor Crook Foundation, Pisces Foundation, World Food Programme.
Working with us

Straightforward to engage.

Canadian-based

Based in Ontario and available for projects across the province and beyond.

Independent & impartial

A neutral third party — engagement the community and municipality can both trust.

Clear pricing

Costed by project or day rate, scoped to your brief. References on request.

Get in touch

Send us the brief.

Working on a consultation, a plan, or an RFP? Tell us what it needs to achieve and we’ll tell you plainly whether we’re the right fit and how we’d approach it.